campustshirt.com


Screen Printing:

Campus Tshirt started doing printed t-shirts in 1992 delivering innovation and quality to Program Board, Student Council, Government, Orientation, Welcome Week and Alumni Homecoming events at all campuses. We've changed the way student organizations find, design and purchase custom screen printed shirts and clothing with our goal to exceed expectations.

Thank you for considering CampusTshirt for your custom printed school shirts and clothing.

CampusTshirt.com

646 Saw Mill River Road
Yonkers, NY 10710
Toll Free 800.387.4150
Phone 914.623.0155
Fax 914.476.4333
T-shirt Printing

General Policies

Discounts and specials

Campus Tshirt is proud to offer many discounts and specials. Remember, the more your chapter and your campus continues to use us, the more you will save! Campus Tshirt discounts/specials include, but are not limited to the following:

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Rush Service

Rush service is available for most products. To place a RUSH ORDER for anything contact us at 800.387.4150.

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Art

You can modify one of our stock designs or have our art department create something new for you. Please visit our design section or visit our Artwork Submission and Guidelines page for instructions on submitting your design to us. Once we have done your artwork we will post it on our web site for your review. If necessary, our art department will make corrections to your artwork after it has been posted.

The colors and sizing of artwork posted on our website is not exact. We size our artwork based on the item(s) ordered, the print location(s) and the design(s) being printed. If you want your artwork to be a specific size you must specify what size you want when you place your order or when you approve your artwork.

Someone in your organization MUST approve your artwork by submitting the online approval form on our website AND by calling your sales representative at 800.387.4150. Once you approve your artwork, Campus Tshirt is not responsible for any artwork mistakes on your items so please take the time to carefully check your artwork. Failure to approve your artwork in a timely manner may push back the delivery date of your order. Campus Tshirt is not responsible for any delay in order delivery caused by a delay in artwork approval.

You may submit logos of businesses or other organizations to us for use in your order. No business logos can belong to a competitor of Campus Tshirt. Most businesses/organizations have a Marketing Department that can provide us with their logo in the proper format. A $40 fee PER LOGO will be assessed for any logo that needs to be re-created because it was not submitted in the proper format.

By commissioning Campus Tshirt to do your artwork including any business/organization logos that you may submit, you represent that you have the authority to use such designs/logos. You also grant Campus Tshirt the rights to fabricate, manufacture and to sell products with such designs/logos.

If we consider any part of your design to be inappropriate or inconsistent with the ideals of your organization, we may seek the written approval of the head of your organization before producing the order. We reserve the right to refuse to create or print artwork that is unlawful or inappropriate.

All designs are copyright Campus Tshirt. We reserve the right to display artwork submitted by customers for the purposes of advertising.

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Payment

Because everything we produce is custom-made, we must receive a financial commitment before we can begin work on your order. We will accept a mailed personal or organizational check, credit/debit card (Visa, Master Card, Discover and American Express) or school purchase order. We also accept money orders and Campus Tshirt gift certificates. We do not ship C.O.D. Failure to pay for your order in a timely manner may push back the delivery date of your order or necessitate rush charges to meet your delivery date. Campus Tshirt is not responsible for any delay in order delivery or any rush charges incurred due to a delay in receiving payment.

Checks and money orders should be made payable to Campus Tshirt. If you are paying by check or money order, we will not accept multiple checks. Your organization must send one check or money order. You will be subject to a $50 processing fee per check for any returned checks in addition to the balance due on the order. You cannot use a personal or organizational credit/debit card as temporary payment only until we receive your check or money order, but you can use a school purchase order.

Organizations can submit a $200.00 deposit so we can begin work on their art. The $200 is NOT an additional charge or artwork fee and will be deducted from your final order total. The remaining balance due must be paid in full or we must receive a copy of a school purchase order for the remaining balance before we will produce and ship your order.

If your organization pays for all or part of your order by purchase order, the remaining balance due on your order must be paid within 30 days of order receipt. If this payment is not received in a timely manner, we reserve the right to charge late fees in addition to the balance due. It is the organization’s responsibility to make sure we receive final payment in a timely manner to avoid late fees.

New York State regulations require us to collect and remit sales tax based on the address your product(s) are being delivered to. We are required to collect tax on the products themselves as well as our SERVICE of shipping and handling. THERE IS NO TAX ON ORDERS DELIVERED OUTSIDE NEW YORK. If your organization is tax exempt, you must pay with an organizational check or credit/debit card. Proper proof of your tax exemption must be provided.

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Substitutions

In the event one or more of the items you ordered are on backorder or discontinued you can either wait for the item(s) to come in, get another comparable item(s) or get a refund.

We reserve the right to substitute items of comparable value to fill group orders if we discover a shortage or manufacturer defect in one or more of your items. You will be notified, if time permits, prior to shipping of any substitutions.

As soon as your full payment has been received, we order the blank items to fill your order. From this point forward, your garment type, garment color or item (if not clothing) cannot be changed without additional restocking/processing fees.

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Add-ons and re-orders

You may be able to add-on to a group order depending on the specifics of your order; however there may be additional charges for doing so.

You may re-order more of an item as long as you meet the minimum order requirement when applicable. For group screen printing orders, the minimum for re-orders is at least 24 pieces. The price per item may increase when placing a re-order. We highly recommend ordering extra items when placing group orders because add-ons and re-orders are not always possible. Please contact your sales representative for more information.

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Cancellations

All orders are custom-made based on the customer’s instructions at the time of ordering and as such, the customer is responsible for any costs incurred by Campus Tshirt up to the point of cancellation. Orders that have already been produced/fulfilled CANNOT be cancelled. For GROUP orders there is a MINIMUM cancellation fee of $75. Your organization will also be charged a restocking fee and processing fee if we have ordered products to fill your order. In addition, you will be charged an art charge if we have done artwork for your order.

It may be possible to reduce the amount of items ordered without completely canceling your order. If this is possible, your organization will not be charged a cancellation fee, but you may be charged a restocking and a processing fee. The price per piece for the remaining items may also increase. Please contact your sales representative for more information.

To avoid cancellation fees, please make sure you have the approval of your organization before placing your order.

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Garment Care

All clothing should be washed inside out. Garments with Rhinestones must be hand washed or machine washed using the gentle cycle. All other clothing should be machine washed in cold water. DO NOT ADD BLEACH OR OTHER CHEMICALS. Wash all garments separately and lay them flat to dry. THESE INSTRUCTIONS ARE TO REPLACE ANY WASHING INSTRUCTIONS INSIDE GARMENTS

Items with screen printing may form stress marks/tears over time. Washed or worn garments, including garments with this form of damage, cannot be replaced, returned for a refund or exchanged.

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Returns and Exchanges

Since all orders are custom-made, there can be no returns unless the item(s) ordered is defective or the wrong item(s) is received.

All orders are thoroughly examined and counted by at least two members of our production staff to ensure that item sizes and quantities are accurate. All items are also examined for defects prior to being shipped. Campus Tshirt is not responsible for any problems with orders that have been opened or left unattended after they are delivered. For group screen printing orders it is not possible to re-print any missing or defective items unless the situation meets the criteria for a re-order (see above). We have a +/- 2% overstock/understock allowance. If you are ordering for an exact number of people, please order 2% more than you will need to ensure that you have enough for everybody.

If a problem does arise with your order, please contact a customer service representative at 800.387.4150 within 72 hours of receiving your order. Please do not send any items back to us without calling first. Unauthorized returns may be refused and sent back to the customer. Please do not alter the item(s) received in any way. Items cannot be returned more than two weeks after receipt for any reason.

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Limit of Campus Tshirt’s Responsibility

You are responsible for ordering correctly. When ordering over the phone, you must provide your sales representative with accurate instructions for producing your order correctly and in a timely manner. Do not assume your sales representative knows what you want and when you want it if he/she has not asked you. Campus Tshirt will only be responsible for acting on those instructions given or sent to us that we actually receive. These instructions will affect the accuracy or timeliness of your order. We are not responsible for instructions that we do not receive, instructions we receive late or instructions that are not possible to follow. We are also not responsible for any incorrect instructions you may provide.

Campus Tshirt is not responsible for items that must be discontinued because they are no longer available from the manufacturer. We reserve the right to remove items from our catalog or website and change the per piece price of items without notice.

We are also not responsible for typographical errors in our catalog or on our website (www.CampusTshirt.com). We reserve the right to modify our catalog and website including these policies at any time without notice. Please contact us at 800.387.4150 if you have any questions regarding these policies. When placing an order with Campus Tshirt, you are agreeing to the terms and conditions described in these policies.

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